Account Manager – Landscaping | Lake Worth, FL

Position Overview

We are looking for an Account Manager with commercial landscaping or property maintenance experience to manage a portfolio of commercial and community landscape accounts.

The Account Manager will be the primary point of contact for clients, ensuring landscape maintenance services are delivered on time, safely, and to a high standard. This person will work closely with field crews, coordinate schedules and work orders, identify service improvements, prepare estimates, and support client retention and business growth.

Key Responsibilities

• Manage relationships with commercial and community property clients.
• Serve as the primary contact for client questions, concerns, and service requests.
• Conduct regular property/site walks to inspect landscape quality and identify issues or improvement opportunities.
• Coordinate maintenance schedules and communicate work orders to field crews.
• Monitor service quality, safety, and compliance across multiple properties.
• Resolve client and service issues quickly and professionally.
• Prepare estimates and assist with proposals for landscaping services and enhancements.
• Monitor account budgets, contracts, and service requirements.
• Support customer renewals, retention, and opportunities for additional business.
• Work closely with operations, field teams, and leadership to ensure customer satisfaction.

Required Experience & Skills

• Experience in commercial landscaping, landscape maintenance, property maintenance, or a closely related industry.
• Customer-facing Account Management, Client Management, or Customer Relationship Management experience preferred.
• Working knowledge of:
• Turf care
• Irrigation
• Plant health
• Commercial grounds maintenance
• Landscape maintenance operations
• Ability to coordinate crews, schedules, work orders, and multiple customer accounts.
• Experience with estimates, budgets, contracts, or proposals is highly desirable.
• Strong communication, organization, follow-up, and problem-solving skills.
• Comfortable working with both clients and field/operations teams.
• Valid driver's license and clean driving record.
• Comfortable traveling locally between job sites and working outdoors in different weather conditions.
• High school diploma or equivalent required.
• Horticulture, landscaping, or business education/certification is a plus.

Ideal Candidate Profile

The strongest candidates will typically come from backgrounds such as:

• Commercial Landscape Account Manager
• Landscape Account Manager
• Landscape Maintenance Manager
• Property/Facilities Account Manager
• Commercial Property Manager with landscaping responsibilities
• Landscape Operations/Service Manager
• Customer/Client Manager in the landscaping or property maintenance industry

Important: Prior experience specifically with commercial landscaping or property maintenance should be prioritized over candidates with only generic sales or account-management experience.