Benefit Verification Specialist (Non-Clinical)

Location: Remote

Facility: LFS Deerfield – Odyssey Behavioral Health, Deerfield Beach, FL

Contract Duration: 3 Weeks (08/17/2026 – 09/07/2026)

Shift: Rotating (Sunday–Saturday)

Employment Type: Contract (FMLA Coverage)

Job Summary

Odyssey Behavioral Health is seeking an experienced Benefit Verification Specialist (Non-Clinical) for a 3-week remote contract assignment. The ideal candidate will have strong experience in insurance verification, billing, collections, and communicating with insurance providers regarding patient benefits. Candidates must have a reliable internet connection and a private home workspace.

Key Responsibilities

• Verify patient insurance eligibility and benefit information.
• Review and document insurance coverage, deductibles, co-insurance, and patient financial responsibilities.
• Identify insurance coverage limitations, exclusions, and authorization requirements.
• Communicate benefit information accurately and promptly with internal teams.
• Upload and manage patient documents, including insurance authorizations.
• Review patient accounts and maintain accurate documentation in company systems.
• Ensure compliance with HIPAA, company policies, and regulatory requirements.
• Provide backup support to the Revenue Cycle team as needed.
• Attend required meetings and training sessions.
• Perform other duties as assigned.

Qualifications

• Associate's Degree or High School Diploma with 3–5 years of insurance billing and collections experience.
• 3–5 years of experience serving as a liaison between insurance companies and patients, family members, or guarantors.
• Experience in Mental Health, Behavioral Health, or Substance Use Disorder Treatment is preferred.
• Previous travel assignment experience preferred.

Required Skills

• Strong knowledge of insurance verification and benefits.
• Excellent analytical and problem-solving skills.
• Strong customer service and communication abilities.
• High attention to detail and organizational skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong interpersonal and relationship-building skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to maintain confidentiality and exercise sound judgment.

Position Details

• Contract Length: 3 Weeks
• Schedule: Rotating Shift (Sunday–Saturday)
• Location: Remote
• On-Call: No
• Floating: No
• Billing Cycle: Weekly
• Overtime: Daily OT after 24 hours and Weekly OT after 40 hours (as per contract terms)