Business Process Analyst / Business Process / BPA / Business Process Consultant

Business Process Analyst (BPA)

Location: Oklahoma City, OK

Work Arrangement: Hybrid – 3–4 days onsite per week

Contract Duration: 12 Months

Interview: 1 Round – In-Person, up to 60 minutes

Interview Location: TMO, OSDH – 123 Robert S. Kerr Ave, Oklahoma City, OK

Posting Date: September 4, 2026

Submission Deadline: October 2, 2026 at 7:00 PM CT

Job Overview

The Client is seeking an experienced Business Process Analyst (BPA) to support its Transformation Management Office (TMO).

The Business Process Analyst will analyze, document, and improve agency business processes using Business Analysis, Process Improvement, and Lean Six Sigma methodologies.

The ideal candidate will have strong experience in process analysis, workflow documentation, stakeholder engagement, process improvement, and developing clear business documentation and recommendations.

Key Responsibilities

Conduct business process analysis through stakeholder interviews, workflow reviews, data analysis, and other assessment methods.

Analyze current processes to identify:

Inefficiencies

Bottlenecks

Redundancies

Process gaps

Root causes

Improvement opportunities

Develop and maintain current-state and future-state process maps and workflows.

Apply Lean Six Sigma and quality improvement methodologies to business processes.

Develop practical, data-driven recommendations to improve efficiency, effectiveness, standardization, and sustainability.

Create and maintain Standard Operating Procedures (SOPs) and process documentation.

Develop business requirements, analysis reports, executive summaries, and other professional documentation.

Facilitate or support process improvement sessions with program staff, subject matter experts, and stakeholders.

Develop appropriate process measurements and performance indicators to evaluate improvement initiatives.

Support implementation, change management, and sustainment activities.

Track project deliverables, progress, risks, issues, and recommendations.

Provide regular status updates to stakeholders and project leadership.

Incorporate stakeholder feedback into final deliverables.

Perform other duties as assigned.

Required Qualifications

3–5+ years of experience as a Business Analyst or Business Process Analyst.

Professional experience in:

Business Analysis

Process Improvement

Project Management

Performance Management

Business Process Analysis

Strong analytical and problem-solving skills.

Experience developing process maps, workflows, SOPs, reports, and business documentation.

Experience conducting stakeholder interviews and requirements/process discovery.

Strong understanding of Lean Six Sigma and process improvement methodologies.

Excellent written and verbal communication skills.

Strong stakeholder facilitation and collaboration abilities.

Preferred Qualifications

Experience working in state government, healthcare, public health, finance, regulatory, or other regulated environments.

Experience supporting strategic initiatives, organizational transformation, or enterprise-level improvement programs.

Master's degree in Business Administration (MBA) or Healthcare Administration (MHA) preferred.

Lean Six Sigma certification or formal training.

Project Management certification or experience.

Change Management certification or experience.

Business Analysis certification or related professional training.

Experience creating:

Executive-level reports

Dashboards

Process maps

SOPs

Implementation documentation

Performance metrics