About the role

Role Name : Field Service Technician

Job Location : Loveland, OH

Job Description

This position offers rapid growth potential. Support Technicians are responsible for installation, repair and technical support of client products while ensuring a high level of customer satisfaction.

Duties and Responsibilities

Troubleshoot and repair electrical, electro-mechanical and hydraulic systems.
Maximize equipment uptime through responsive & efficient repair & maintenance.
Installation of equipment and on-site training of personnel. Communicate and interact with customers in a courteous and professional manner.
Perform live machine demonstrations for potential customers @ our showroom.
Provides technical support through phone calls and emails.
Complete all job-related administrative aspects (call reports, part returns, time/expense reporting, etc.) on time and error free.

Qualifications

Schematic reading skills/electrical meter experience for electrical troubleshooting
Familiarity with basic mechanical tools and principles
Experience with PC & AutoCAD software