Intake Attorney – Phoenix, AZ

Location: Phoenix, AZ

Work Arrangement: Hybrid

Employment Type: Full-Time

Position Overview

Our client is seeking an experienced Intake Attorney to join its growing legal team in Phoenix, AZ. This role is ideal for a plaintiff-side attorney with experience in personal injury, mass torts, pre-litigation, or legal intake who is comfortable evaluating cases, making fast legal decisions, and working in a high-volume environment.

The Intake Attorney will serve as the legal authority within a large intake operation, evaluating prospective cases, making retain/decline decisions, developing screening criteria, and supporting intake specialists on complex legal matters.

Key Responsibilities

• Evaluate prospective personal injury, rideshare abuse, and mass tort cases.
• Make timely retain/decline decisions based on liability, damages, insurance coverage, venue, and firm criteria.
• Review complex and sensitive prospective-client matters with professionalism and empathy.
• Develop and refine intake criteria, screening procedures, qualification scripts, and escalation guidelines.
• Provide legal guidance and training to intake specialists regarding legal issues, statutes of limitations, ethical requirements, and unauthorized practice of law.
• Review and protect statute-of-limitations deadlines across multiple jurisdictions.
• Oversee proper execution of fee agreements, HIPAA authorizations, and required disclosures.
• Ensure intake practices comply with applicable legal and ethical requirements.
• Work with intake leadership to evaluate retention rates, decline reasons, lead quality, and case outcomes.
• Collaborate with litigation, mass tort, and marketing teams to align intake criteria with current campaigns and case capacity.

Required Qualifications

• Juris Doctor (J.D.) from an ABA-accredited law school.
• Active Arizona bar license in good standing, or willingness to obtain admission.
• 2+ years of experience in personal injury, mass torts, or related plaintiff-side practice.
• Experience in intake, pre-litigation, case evaluation, or litigation.
• Strong understanding of liability, damages, insurance coverage, and statutes of limitations.
• Ability to make accurate, timely decisions in a high-volume environment.
• Excellent communication and interpersonal skills.
• Ability to interact professionally and empathetically with injured or vulnerable prospective clients.
• Comfortable working with intake platforms, CRM systems, and data dashboards.

Preferred Qualifications

• Experience in a high-volume intake or case-acquisition environment.
• Experience evaluating 500+ cases per month.
• Mass tort screening and campaign experience.
• Experience handling sensitive claims, including sexual abuse, assault, or similar matters.
• Spanish fluency or experience supporting multilingual intake operations.
• Experience training, mentoring, or supervising remote/distributed teams.
• Experience working across multiple jurisdictions.

Compensation & Benefits

• $125,000 base salary
• Performance-based bonus opportunities
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Disability insurance
• Paid time off
• Firm holidays
• CLE support
• Bar dues support

Why Consider This Opportunity?

• Join a high-volume plaintiff-side legal operation.
• Gain extensive experience in case evaluation and legal intake.
• Work across personal injury, rideshare abuse, and mass tort matters.
• Have a direct impact on case selection and firm growth.
• Collaborate with a large, experienced intake and litigation team.
• Hybrid work environment with opportunities for professional growth.

Ideal Candidate

The ideal candidate is a plaintiff-side attorney with 2+ years of personal injury, mass tort, intake, pre-litigation, or related experience, who can quickly evaluate legal matters, identify strong cases, communicate effectively with prospective clients, and make sound decisions in a high-volume environment.

If you are an Arizona-licensed attorney with plaintiff-side experience and are interested in a high-impact intake role, please submit your updated resume for consideration.