Intake Specialist
Bluebix Solutions
About the role
Hello,
This is Victor Kane from Bluebix Inc. I came across your background and wanted to connect regarding an exciting Intake Specialist opportunity with strong growth potential within a fast-paced legal environment. This role is ideal for someone who enjoys client interaction, communication, organization, and being part of a professional and supportive team.
Please find the opportunity details below:
Intake Specialist
Location: Houston, Texas
Job Type: Full-Time | Onsite
About the Role
We are seeking a professional and detail-oriented Intake Specialist to support a growing legal team. This role will serve as the first point of contact for potential clients, helping guide them through the intake and onboarding process while ensuring a positive and compassionate client experience.
Key Responsibilities
- Communicate with potential clients through phone calls, emails, and in-person interactions
- Gather and document important case-related information accurately
- Conduct initial intake screenings and coordinate with legal staff regarding potential matters
- Schedule consultations and appointments for attorneys and legal team members
- Provide professional front-office support and client assistance
- Handle incoming calls, messages, and administrative communications
- Maintain organized digital records and documentation
- Support attorneys and case managers with client communication updates
- Ensure professionalism, confidentiality, and attention to detail at all times
Required Qualifications
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
- Ability to multitask and work effectively in a fast-paced environment
- Professional, empathetic, and client-focused approach
- Strong administrative and customer service skills
- Comfortable handling phone-based and client-facing responsibilities
Preferred Qualifications
- Prior experience in intake coordination, customer service, legal support, or administrative roles
- Bilingual communication skills are a plus
- Familiarity with legal or case management software is beneficial but not required
Compensation & Benefits
- Competitive compensation package
- Professional growth and advancement opportunities
- Collaborative and supportive work environment
- Hands-on experience within a professional legal setting
Additional Information
- This is a full-time onsite position based in Houston, Texas
- This role is ideal for candidates who enjoy helping people and maintaining strong communication with clients
- Training and ongoing support will be provided
- Strong professionalism and organizational skills are essential for success in this role
Please let me know if you would be interested in learning more about this opportunity.
