QA Test Analyst Bilingual Spanish

Job Title: QA Test Analyst – Bilingual Spanish   

Location: Hartford, CT - Hybrid — 1 day/week onsite   

Duration: 12+ Months

Job Summary

The Connecticut Department of Social Services (DSS) is seeking an experienced QA Test Analyst with strong expertise in both manual and automation testing to support mission-critical enterprise applications serving Connecticut residents.

A major focus of this position is Spanish-language testing. The selected candidate will test and validate Spanish-language screens, correspondence, notices, messages, forms, workflows, and other resident-facing application content. The candidate must be professionally proficient in both English and Spanish and able to compare Spanish content against approved English requirements for accuracy, consistency, completeness, and functionality.

Key Responsibilities

• Perform manual and automated testing across enterprise applications.
• Test and validate Spanish-language application functionality and resident-facing content.
• Compare Spanish functionality and content against approved English requirements.
• Test Spanish screens, labels, instructions, error messages, alerts, forms, notices, correspondence, and workflows.
• Develop detailed test scenarios, test cases, and automated test scripts.
• Review business requirements, user stories, functional specifications, and technical documentation.
• Participate in sprint planning, backlog refinement, requirements walkthroughs, release planning, and design reviews.
• Perform functional, regression, integration, SIT, UAT, API, smoke, and end-to-end testing.
• Develop and maintain automated test scripts using approved frameworks.
• Perform API/web-service testing and backend database validation using SQL.
• Identify, document, prioritize, and track defects through resolution.
• Participate in defect triage and validate fixes.
• Maintain Requirements Traceability Matrix (RTM) coverage.
• Collaborate with developers, business analysts, architects, project managers, vendors, and State stakeholders.
• Support production releases and post-production validation.
• Communicate Spanish-language testing findings clearly to technical and business teams.

Required Qualifications

• 5+ years of QA experience testing large enterprise applications.
• Strong hands-on manual testing experience.
• Experience with test automation and automation frameworks.
• Professional working proficiency in English and Spanish.
• Experience throughout the Software Development Life Cycle (SDLC).
• Strong knowledge of QA methodologies, processes, and best practices.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong written and verbal communication skills.
• Experience working with both business stakeholders and technical teams.
• Ability to translate business requirements into detailed test scenarios and test cases.
• Experience working in Agile/Scrum environments.
• Experience using Jira for defect tracking and Agile project management.
• Strong attention to detail, particularly when comparing English and Spanish application content.

Technical Skills

Experience with several of the following is preferred:

• Selenium
• TestNG
• Java
• Salesforce testing
• REST API testing
• SOAP Web Services
• Postman
• SQL
• Mobile application testing
• Progressive Web Applications (PWA)
• JSON/XML validation
• Git
• CI/CD concepts
• API and Web Service Testing
• Test Automation Frameworks
• Defect Lifecycle Management
• Requirements Traceability Matrix (RTM)
• Test Planning
• Test Strategy
• Test Estimation

Testing Experience

The ideal candidate should have hands-on experience with:

• Manual Testing
• Automation Testing
• Functional Testing
• Regression Testing
• Smoke Testing
• Integration Testing
• System Integration Testing (SIT)
• End-to-End Testing
• User Acceptance Testing (UAT)
• API Testing
• Backend Data Validation
• Cross-browser Testing
• Mobile Testing
• Salesforce Testing
• Defect Verification and Retesting
• Multilingual/Localization Testing, preferably Spanish-language testing

Preferred Industry Experience

Candidates with experience in the following environments will receive strong consideration:

• State Government
• Connecticut DSS
• Human Services / HHS
• Medicaid / Medicare
• Medicaid Eligibility
• Integrated Eligibility Systems (IES)
• SNAP / TANF
• Child Care Programs
• Healthcare Exchange implementations
• Money Follows the Person (MFP)
• Medicaid Waiver Programs
• Long-Term Services and Supports (LTSS)
• Public-sector modernization
• Policy-driven enterprise applications
• Salesforce implementations
• Enterprise Case Management systems

Spanish Testing Requirement

Spanish proficiency is a critical requirement for this position.

The candidate must be able to:

• Read and understand complex Spanish application content.
• Validate Spanish translations against approved English requirements.
• Test Spanish screens, fields, labels, instructions, alerts, and error messages.
• Validate Spanish notices, forms, correspondence, and resident communications.
• Identify incorrect, incomplete, inconsistent, misleading, or contextually inappropriate translations.
• Ensure English and Spanish experiences provide consistent business functionality.
• Create Spanish-specific test cases.
• Document Spanish-language defects.
• Communicate findings to English-speaking stakeholders.
• Perform regression testing of Spanish functionality.

Soft Skills

• Excellent communication skills
• Strong attention to detail
• Analytical and critical-thinking abilities
• Ability to work independently and collaboratively
• Strong organizational and time-management skills
• Ability to manage multiple priorities
• Strong interpersonal and teamwork skills
• Ability to learn complex business processes and regulations
• Commitment to software quality