Web Accessibility Consultant

Job Title: Web Accessibility Consultant     

Location: 315 Deaderick Street, Nashville, TN 37243 – Remote, with occasional onsite work as needed  

Duration: 12+ Months 

Role Summary

Position Overview

• The Client is seeking experienced Web Accessibility Consultants to support the creation, remediation, testing, and maintenance of accessible electronic documents and forms intended for publication and distribution.
• The consultant will work closely with the DCS Policy team to ensure official documents meet established accessibility standards, including WCAG 2.1/2.2 Level AA, PDF/UA requirements, and DCS document standards.
• The ideal candidate will have hands-on experience remediating Microsoft Word documents, PDFs, and fillable PDF forms, along with strong knowledge of accessibility testing, document structure, screen-reader usability, and assistive technologies.
• The consultant must be able to improve the accessibility and semantic structure of official documents while preserving their original content, meaning, terminology, legal requirements, and policy intent.

Key Responsibilities

• Review and remediate DCS policy documents, protocols, forms, and other electronic documents for accessibility.
• Create accessible Microsoft Word source documents using appropriate styles, headings, lists, tables, links, images, and document properties.
• Convert Microsoft Word documents into properly structured and accessible PDFs.
• Remediate existing PDF documents to meet applicable WCAG 2.1/2.2 Level AA and PDF/UA requirements.
• Create and remediate accessible fillable PDF forms.
• Ensure form fields have appropriate labels, instructions, grouping, and logical tab order.
• Validate keyboard navigation and screen-reader usability of electronic forms.
• Establish logical document structure, heading hierarchy, reading order, and navigation.
• Create meaningful hyperlink text and appropriate alternative text for images.
• Properly identify decorative images and other content that should not be announced by assistive technologies.
• Remediate complex tables and determine when information should instead be presented using headings, lists, or paragraphs for improved accessibility.
• Perform automated and manual accessibility testing.
• Conduct quality-control reviews of remediated documents before publication.
• Identify accessibility defects and recommend appropriate remediation.
• Assist with creating and improving accessible Word templates, PDF templates, and electronic form templates.
• Identify recurring accessibility issues and recommend processes and standards that reduce the need for future remediation.
• Collaborate with policy teams and other stakeholders to ensure accessibility requirements are incorporated into document development.
• Maintain document accessibility while preserving substantive content and legal/policy requirements.

Required Technical Skills

• Accessibility Standards
• Strong knowledge and practical experience with:
• WCAG 2.1
• WCAG 2.2
• Level AA accessibility requirements
• PDF/UA
• Accessible PDF structure
• PDF tagging
• Semantic document structure
• Assistive technology accessibility principles
• Microsoft Word Accessibility
• Advanced experience with Microsoft Word accessibility features, including:
• Styles
• Heading hierarchy
• Lists
• Tables
• Hyperlinks
• Images
• Alternative text
• Document properties
• Navigation
• Accessible PDF conversion
• Adobe Acrobat Pro
• Hands-on experience with PDF accessibility remediation using Adobe Acrobat Pro, including:
• PDF Tags
• Reading Order
• Table structure
• Links
• Figures
• Alternative text
• Document Properties
• Form Fields
• Form field labels
• Tab Order
• Keyboard navigation
• Accessible PDF Forms
• Experience creating and remediating accessible fillable PDF forms, including:
• Form field labels
• Instructions
• Grouping
• Radio buttons
• Checkboxes
• Logical tab order
• Keyboard navigation
• Screen-reader usability
• Accessibility Testing Tools
• Experience with accessibility testing and validation tools such as:
• WebAIM Contrast Checker
• WAVE
• ANDI
• Color Contrast Analyzer
• NVDA
• PAC (PDF Accessibility Checker)
• Experience with the Matterhorn Protocol or comparable PDF/UA testing methodologies is strongly preferred.
• Manual Accessibility Testing
• The successful candidate should be comfortable performing manual accessibility testing, including evaluating:
• Document structure
• Heading hierarchy
• Reading order
• PDF tags
• Tables
• Links g
• Images
• Alternative text
• Forms
• Keyboard navigation
• Screen-reader compatibility
• Color contrast
• Navigation and usability
• Candidate Qualifications
• The ideal candidate will have:
• Strong hands-on experience with digital accessibility and document remediation.
• Demonstrated experience remediating accessible Word documents and PDFs.
• Strong understanding of WCAG 2.1/2.2 Level AA.
• Experience with PDF/UA and accessible PDF tagging.
• Advanced Microsoft Word accessibility knowledge.
• Advanced Adobe Acrobat Pro accessibility remediation skills.
• Experience creating and remediating accessible fillable PDF forms.
• Experience performing both automated and manual accessibility testing.
• Strong knowledge of screen-reader accessibility and keyboard navigation.
• Excellent attention to detail.
• Strong analytical and problem-solving skills.
• Ability to preserve the original meaning and substantive content of documents while making them accessible.
• Strong written and verbal communication skills.
• Ability to work effectively with policy teams and cross-functional stakeholders.

Preferred Experience

• Experience with PAC / PDF Accessibility Checker.
• Experience with the Matterhorn Protocol.
• Experience working with government agencies or public-sector organizations.
• Experience working with policy, legal, regulatory, or compliance-related documents.
• Experience developing accessibility standards, templates, or remediation procedures.
• Experience identifying recurring accessibility problems and implementing preventive solutions.

Work Arrangement

This is a hybrid position based in Nashville, Tennessee.

Work Location:

315 Deaderick Street

Nashville, TN 37243

The specific onsite/remote schedule should be confirmed with the hiring team.

Contract Details

Start Date: October 15, 2026

End Date: October 14, 2027

Schedule: Monday–Friday

Hours: 8:00 AM–4:30 PM CST

Hours per Day: 7.5

Positions Available: 3

Background Verification

Selected candidates will be required to complete background verification through Info Cubic. Required verification includes:

TN Package with TN Counties

Global Monitor Check

US Criminal Record Locator with Alias

Federal Criminal History – 7 years

County Criminal History – 7 years

National Sex Offender Registry

Ideal Candidate Summary

• The strongest candidates will be hands-on accessibility specialists, not general software QA testers. Look for candidates with strong experience in:
• WCAG + PDF/UA + Adobe Acrobat Pro + Microsoft Word Accessibility + PDF Remediation + Accessible Forms + NVDA/Screen Readers + Manual Accessibility Testing + WAVE/PAC/ANDI.
• Experience specifically remediating government, policy, legal, or regulatory documents would be a strong advantage.